EASO is fully committed to user privacy.
The processing of personal data of individuals by the European Asylum Support Office (EASO) is governed by Regulation (EC) No 45/2001 on the protection of personal data by the Community institutions and bodies. EASO does not collect personal information when you visit our website unless you choose to provide such information. The information we collect varies based on what you do when visiting our website. By using this website, you consent to the processing of data about you by EASO in the manner and for the purposes set out below.
For any queries or complaints about the use of your personal data on this website, you may at any time consult EASO’s Data Protection Officer firstname.lastname@example.org or have recourse to the European Data Protection Supervisor.
- If you respond to an online request for personal information:
The information requested by EASO will be used to respond to your query or to provide you with the service associated with the query. When this information is requested, a specific privacy statement will describe fully the reasons for collecting it and will provide a description of EASO’s intended use of the information.
- If you visit our site to read or download information:
EASO collects information on website usage (including IP addresses) for the purpose of analysing your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. EASO will not associate your IP address with any other data held by EASO.
- If you identify yourself by sending an e-mail containing personal information:
You may send us personal information in an electronic mail message. This information is used solely for responding to your requests. If you have any questions about the processing of your e-mail and related personal data, do not hesitate to include them in your message.
© European Asylum Support Office, 2016. Reproduction is authorised, provided the source is acknowledged, save otherwise stated. EASO does not hold the copyright to any third-party document listed on the EASO COI Portal. Users are kindly requested to always refer to the original third-party author or publisher and the respective copyright notice when quoting a third-party document listed on the EASO COI Portal.
EASO maintains this platform to enhance public access to country of origin information related to the field of international protection.
EASO aims at offering accurate, high-quality and up-to-date information. However, this information is of a general nature and is not intended to address the specific circumstances of any particular individual or entity, nor is it intended as a professional or legal advice.
Neither EASO nor any person acting on its behalf may be held responsible for the use which may be made of the information contained in the EASO COI Portal. The EASO COI Portal provides links to third-party websites. As these are not managed by EASO, we encourage you to review their respective privacy policies. Please note that it cannot be guaranteed that an electronic document exactly reproduces an officially adopted text. Only European Union legislation published in paper editions of the Official Journal of the European Union is deemed authentic. You should also note that EASO does not have powers on individual applications for international protection, which are analysed and decided by the Member States’ asylum authorities.
Our goal is to minimise disruption caused by technical errors. However, some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such issues. EASO accepts no responsibility with regard to such issues incurred as a result of using this site or any linked external sites.
This disclaimer is not intended to limit EASO’s liability in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law.
For website security purposes and to ensure that it remains available to all users, network traffic is monitored to identify unauthorised attempts to upload or change information on the EASO COI Portal or otherwise cause damage or conduct criminal activity.
Our servers automatically record information that your browser sends whenever you visit the website. These server logs may include information such as the date and time of the visit and your Internet Protocol address .
Anyone using this website is advised that if such monitoring reveals evidence of possible abuse or criminal activity, results of such monitoring might be provided to the appropriate authorities.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
- To be able to identify logged-in users
- To enhance the performance of the website and store user preferences
- To anonymously gather aggregate statistics
The cookie-related information is not used to identify you personally. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Cookies are small bits of data sent by a website server to the browser on your computer. The browser tells the server when you next visit that particular website. Cookies help us to store user preferences and track usage trends on an aggregated basis.
Please send a message to email@example.com
EUROPEAN ASYLUM SUPPORT OFFICE (EASO)
Centre for Information, Documentation and Analysis (CIDA)
Malta Transport Centre (MTC) Block A, Winemakers Wharf Grand Harbour Valletta
MRS 1917 Malta